Malcolm Acker

Locality: Kitchener/Waterloo/Wellington County/Cambridge, Ontario, Canada & WFH Globally

Systems Administrator, DevOps, SecOps IT Professional with more than 15 years of production experience working in vendor agnostic data centers, clouds and application stacks. Continually working to expand my knowledge in various technologies, finding ways to connect people to technology, solve problems and automate processes.

I've physically and virtually worked in multiple countries (CA/US/GB/NZ) and I'm eager to expand that list!

Skills Highlights

  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud Platform
  • Oracle Cloud Infrastructure
  • Cloudflare
  • Duo Security
  • REST/SOAP/JSON APIs, provider SDK can CLIs
  • Git w/hooks
  • VS Code
  • Slack/MS Teams/Google Chat for ChatOps
  • Terraform
  • CloudFormation
  • GitLab full stack administration/usage with CI/CD
  • GitHub with Actions
  • Azure DevOps with Pipelines
  • Automated build scanning (Trivy/checkov/tfsec/pre-commit hooks)
  • Puppet, Salt Stack configuration management
  • Debian/Ubuntu, Red Hat/Centos, Arch
  • Web servers, forward and reverse proxies (Apache, Nginx, Squid)
  • DNS Services (named/bind, dnsmasq, PowerDNS)
  • LDAP/Authentication services (SSSD, Samba, FreeIPA, OpenLDAP, Kerberos
  • Advanced networking (Systemd Networkd/Resolved, nftables/iptables, VLAN, OpenVPN/Wireguard)
  • RADIUS/TACACS+/, RANCID/Oxidized
  • PostgreSQL/MySQL/Microsoft SQL Server
  • Docker/Container.d
  • Application compiling/packaging
  • Windows Server 2003 - 2022, Windows Client XP to 11
  • Microsoft Office proficient, VisualBasic, macros
  • Microsoft SQL Server, installation, basic tuning/maintenance/administration (not a DBA but I can keep it alive)
  • Active Directory Certificate Services (multi-tier CA), Federation Service, Internet Information Service administration
  • Active Directory, Group Policy Objects
  • PowerShell, PSexec, batch scripts
  • Opn-prem Exchange Server
  • Office/Microsoft 365, Azure AD administration
  • Nessus/Qualys/OpenVAS Vulnerability Scanners & Remediation
  • Automated build scanning (Trivy/checkov/tfsec/pre-commit hooks)
  • Alienvault USM
  • CIS/DISA STIG Security Benchmarks
  • Linux Auditd, SELinux, AppArmour
  • Windows Group Policy, TLS Hardening
  • Custom reporting
  • VS Code
  • Git
  • Python
  • PHP
  • PowerShell
  • Shell/Batch scripting
  • Docker/LXC Containers
  • OCI container image building (Docker/Buildah/BuildKit)
  • VMware vCenter, vSphere/ESXi v5 to v6.7
  • Microsoft Hyper-V 2008 to 2016
  • XenServer/XCP-ng, Xen Orchestra
  • Proxmox VE
  • QEMU/KVM
  • Veeam/VM Explorer
  • Troubleshooting and root cause analysis
  • Project management
  • Training and development
  • Workflow planning
  • Internal and Client facing presentations; live and video

Experience

2006 - Pres.Private Consultation

  • Get-A-Head: Design and implementation of monitoring system, unified authentication, Google Workspace administration.
  • SCI Logistics: Design and support for deployment of Manhattan SCALE WMS (Warehouse Management System)
  • Canada Cartage: Assisting in Microsoft SQL Server optimizations, upgrades and DB migrations
  • General Electric Company: Design, implementation and support for deployment of Manhattan SCALE WMS on Amazon Web Services to facilitate operations in GE's North America parts distribution warehouses
  • Haier Appliances: Design, implementation and support for deployment of Manhattan SCALE WMS on Microsoft Azure to facilitate operations in Haier's North America large appliance distribution warehouses
  • Server hardware specification builds (application analysis), datacenter support (hardware installation/replacement, site visits)
  • OVirt/Proxmox VE (Linux KVM), VMWare and Hyper-V implementation and support
  • MySQL (MariaDB/Galera), PostgreSQL (Patroni) and Linux services cluster management (DRBD/Corosync/Pacemaker)
  • Web application management and development (Python/PHP)
  • Web forum/bulletin board installation/management (phpBB/vBulletin)

Education

Cisco Certified Entry Networking Technician

2014-2017Cisco - Certification

Windows Server 2008 R2, Server Virtualization

2012Windows - Certification

BlackBerry Systems and Client Application Support

2006Research in Motion, Ontario, Canada – Certifications, Multiple

A+ Technician

2005Cisco - Certification

Computer and Network Support Technician

2004Humber College, Ontario, Canada – Diploma

Volunteer

Choices Youth Shelter, Orangeville

2019Active Directory, Network Deployment, Desktop imaging, Google Workspace Administration, General Support