AI/ML & Intelligent Systems

The Challenge

The platform needed multiple AI/ML capabilities: session transcript analysis, peer support chatbots, intelligent content search, and vocal biomarker assessment. Each AI feature required its own infrastructure (inference endpoints, knowledge bases, guardrails), and all of it needed to meet the same compliance standards as the rest of the platform. The problem wasn't the AI itself. It was making AI a first-class platform service rather than a collection of one-off experiments.

Approach & Role

I designed the infrastructure layer for all AI/ML features. Every capability is Terraform-managed with the same compliance controls as any other service: FIPS containers, vulnerability scanning, least-privilege IAM, and automated deployment pipelines. The application-level AI development was collaborative with the development team, but the infrastructure, deployment, and production readiness were my responsibility.

Architecture & Patterns

Full-stack AI platform (Bedrock + ECS):

ML inference infrastructure:

Intelligent search (RAG):

Data pipeline:

Impact & Scale